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June 30, 2010

Is "Open" Just Another Four Letter Word?

OpenScrabble

Download Open Leadership Flow Chart

 

Like the word "free" in Chris Anderson's book "Freemium,"  the word "open" indiscriminately applied to organizations might be seen by some as just another four-letter word - representative of business anarchy, causing more problems and disruption than the value it could ever eventually deliver.  But that perception is as off base as the one where social media zealots require that organizations be 100% open without regard to individual business needs.

In her book "Open Leadership" Charlene Li presents a rigorous approach to identifying and evaluating a specific organization's need for open leadership and its respective strategy, action and ongoing evaluation plans.  Her approach is not a one size fits all prescription, rather she best describes it as:

"Being open should not be a mantra or philosophy ... The question isn't whether you will be transparent, authentic, and real, but rather how much you will let go and be open in the face of technologies.  Transparency, authenticity, and the sense that you are being real are the by-product of your decision to be open."

- Charlene Li

Rather than writing another high level review of the book, I've created a downloadable "how to" road map or flow chart of the main concepts and their relationships to each other. The map takes many of "Open Leadership's" detailed and highly practical audit lists and metrics recommendations, and builds a visual relationship between them.

It's clear that "open" (leadership or organizations) is not a mono-dimensional state, nor is it for everyone.  And it's certainly hard to achieve - meaning that patience and dedicated resources are required once the desired location on the "openness meter" is identified.  Some may give up and others may prevail. So in the end, "hard" - like "open" and "free" -  may just be another four letter word for some.  Favicon

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This flow chart is great for visualizing how open leadership can be implemented in an organization. Thanks for sharing! It sounds like you have thought about many of the organizational challenges involved with social media success - I'd love to hear more.

Pete Radke

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  • © Amanda Jones
    Digital and traditional (live & broadcast) media/ marketing strategist and producer living at the intersection of Web meets (live) World. More than two decades of experience in building media and technology businesses, content programming and distribution, brand stories and integrated communications campaigns.

    Believes that strategy is all talk unless it can be executed in a way that delivers on both the creative and business promises. Embraces the role of navigator of the uncharted path vs. passenger along the known road.